Complimentary Day Visit “Stress Buster”
Here at Brooknelle we want to make your pet’s visit as stress free as possible for both you and your pet.
If you are lodging your pet for the first time and have concerns about how your pet will fare in a new environment, we offer a complimentary day visit Monday through Thursdays. We reserve the right to decline aggressive dogs.
By bringing in your pet for one free Daycare stay before your trip, you let your four footed family member see how much fun we have with our “guests” and your pet will also realize that staying at Brooknelle Pet Resort is a fun-filled way to spend one’s time away from home.
The complementary visit also puts the pet owner at ease and relieves a great deal, if not all, of the anxiety that first time boarders might experience!
- Visitors are always welcome to visit the kennel any time during regular business hours. ( Tours can be given Monday through Friday 8am to 6pm and Saturday 8am to 2pm.) *No appointment necessary.
- Pets may board overnight at Brooknelle (drop off and pick up dates are 7 days a week), come for the day to visit friends (day care provided Monday through Thursday 8am to 6pm), stop in to freshen up/get a haircut (grooming appointments available Monday through Friday 8 to 10am), or just wave to us from inside the car on the way by.
- Please inform the kennel staff (prior to or during check in) of any medical needs, uncommon behavior, and/or personality issues your pet may have so that we can continue to provide the best care possible.
- Feel free to bring items from home to help make your pet’s stay more comfortable – beds, blankets, towels, toys, nylabones, etc. (Please try to bring bedding that is machine washable).
- You may bring you own pet food if you like (please put it in a plastic waterproof container/bag with your pet’s name on it) or we can provide Science Diet Sensitive Stomach dog and cat food free of charge.
- It is always best to either carry your pet into the building or walk your pet in on a leash.
- Pet cots, play time, bedtime snacks, and medicine administration are all available for a small additional charge per day.
- Please be aware of Brooknelle’s “NO BITE” policy. (Feel free to ask for further details).
- The Kennel Office is closed all major Holidays (you can not pick/drop off pets on holidays.
- Pets will not be released after regular hours of business (Monday through Friday 8am to 6pm, Saturday 8am to 2pm, and Sunday 9am to 12 noon).
- Boarding, Grooming, and Day Care appointments must be scheduled in advance.
Please call ahead to set up all of your pet’s visits. Your pet will thank you for it later!
